Complete Site Makeover at Albuquerque Public Schools
With the assistance of FosterMilo and Joel Burton, a cross-departmental team completely revamped aps.edu.
In May 2010, the Albuquerque public schools website won a coveted 2010 Technology Excellence Award from the New Mexico Technology Council.
To quote the full case study at fostermilo.com, the old Albuquerque Public Schools website was disorganized, dysfunctional, and downright ugly.
The site had been built using a proprietary system supported by a single vendor. It used frames, opened most links in new windows, and had no search function. Information architecture and content centered around internal bureaucracy rather than the users' needs.
With the assistance of FosterMilo, a cross-departmental team analyzed the site's navigation and information and created a new architecture and visual design with fresh content that made sense to users and served their needs. Joel Burton, one of the founders of the Plone Foundation, was hired for the build-out.
With the new architecture and content in Plone, the team crafted a long-term plan for integrating the site with other departments and schools, an Intranet, and online learning, thus helping to ensure that it remains scalable and cost effective.
More than two years in the making, new www.aps.edu site was launched in January 2010. In its first week of going public, the site received 292,619 page views and automated approximately 400 transfer requests, which were previously handled manually.
Be sure to read the complete case study at fostermilo.com/articles/case-study-albuquerque-public-schools-goes-open-source. The study is designed to share some of the detailed planning and strategy that enables a public project of this magnitude to be successful. It is invaluable for any institution considering the same objectives.